Frequently Asked Questions - FAQ

Can I download the Experiences anywhere in the world?

Yes, thanks to our Mercado Pago platform you can make payments using different methods anywhere in the world . We have already made sales in Mexico 🇲🇽, Germany 🇩🇪 and Hungary 🇭🇺.

Can I pay in Months Without Interest (MSI)?

Sure! There is the option of 3 MSI for the following banks and institutions making your payments with Mercado Pago : Afirme, Banorte, Invex, American Express, Banregio, Konfio, Banbajio, BBVA, Liverpool, Banca Mifel, Citibanamex, Santander, Banco Azteca, Falabella, Scotiabank, Banco Famsa, HSBC, Banjercito and Inbursa.

MSI currently available in Mexico .

What happens after you place your order?

  1. Select the "Buy Now" button and you will be sent to the checkout page.
  2. Enter your details and make the payment through Mercado Pago .
  3. You will receive an email with your download link to access the material related to your Experience.

Is it safe to buy from www.bernyorozco.com?

Absolutely! At www.bernyorozco.com we process payments through the Mercado Pago and PayPal platforms, which use the most advanced security technologies to protect your data. All information is securely encrypted using TLS, ensuring that your data is always protected.

What information does the seller receive?
Your privacy is our priority. At www.bernyorozco.com we only receive your payment and your email address. Your financial details will never be shared!

What happens if I have a problem with my purchase or I haven't received the email with my Experience?

Although it is rare to encounter problems, we are here to help. We can easily resolve any issues. You can fill out the form in the "Contact" section or send us an email to contacto@bernyorozco.com to follow up. Your requests will be processed by our team within 24 hours.

What payment methods can I use on www.bernyorozco.com?

You can use various payment methods through Mercado Pago, such as credit cards, debit cards (Visa, AMEX, Mastercard, Maestro, Visa Electron) and other methods enabled according to your region (Mercado Pago, Oxxo and 7-Eleven).

How can I pay at Oxxo or 7-Eleven (Mexico)?

  1. Add the Berny Orozco experience that you loved.
  2. Click “Pay Order” when you’re ready.
  3. Enter your contact information.
  4. In the “Payment” section, select Mercado Pago Checkout and click Pay Now. You will be redirected to Mercado Pago, where you can choose between Oxxo or 7-Eleven.
  5. Create your payment link and take the barcode to the nearest branch.

    In a few hours you will receive an email confirming your payment.